A Founder’s Anecdote: The Delhi Chai Playbook
The founder began with a neighborhood stall and a WhatsApp group. She added an email signup at pop‑ups offering a brewing guide. Her welcome series felt like a conversation, not a pitch—and readers replied.
A Founder’s Anecdote: The Delhi Chai Playbook
Before Diwali, she ran a three‑week flavor education series, then launched a limited gift box with UPI‑friendly checkout. She spotlighted sustainable packaging and local sourcing, building pride as well as desire.
A Founder’s Anecdote: The Delhi Chai Playbook
Switching to plain‑text tests for founder notes increased replies, which improved deliverability. Segmenting by spiced versus classic preferences lifted conversions. She now asks subscribers what to brew next—co‑creation fuels growth.
A Founder’s Anecdote: The Delhi Chai Playbook
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